In today’s world, where people expect things on the go, food delivery apps invariably come in handy. The sheer convenience of ordering anywhere, coupled with the accessibility of a wide range of restaurants, makes food delivery apps a one-stop destination among the audience. Platforms like UberEats, DoorDash, etc., have garnered a massive customer base, gaining a stronghold of the market share.
The success of these online platforms has propelled a sea of entrepreneurs who aims to make their presence in the exponentially-growing sector. However, UberEats Clone app development is no easy feat. One needs to tick every metric of a successful app, be it features, back-end, or design, to emerge triumphant in the highly competitive market space. Among numerous parameters that impact a platform’s success, features are inevitable as they create a visual appeal among the audience.
Are you an entrepreneur who aims to build a food delivery empire like UberEats? If so, this blog discusses the pre-eminent features to incorporate into the on-demand food delivery apps.
The Market and Stakeholders – A Quick Overview
As an entrepreneur, analyzing market forecasts becomes imperative on any given day. Here are some stats to reassure the same.
- The online food delivery industry is currently valued at $123 billion (2020).
- According to the forecasts, these numbers will accelerate massively, reaching $365 billion in 2030.
- Thus it is clear that the market grows with a healthy, double-digit CAGR of over 20% between the forecast period.
And here comes the game-changer!
- Due to the COVID-19 pandemic, there has been a 169% increase in the number of restaurants actively utilizing online ordering platforms.
- And there’s been an 840% increase in weekly sales through online ordering during February and April.
The market offers enormous scope for budding entrepreneurs as restaurants are keen to have an online presence.
When it comes to stakeholders, three fundamental app users contribute to the food delivery ecosystem.
- Customers
- Delivery executives
- Restaurant owner
Apart from these three, there’s the admin who’s the controlling authority, supervising app activities effortlessly.
The perfect blend of Essential and Unique Features
Now that you have identified the market conditions and stakeholders involved, it is time to initiate your UberEats Clone app development by loading features into your front-end. Here’s the list of features worth-considering,
Features of Customer app:
- Single-step registration: Enable users to register with the platform by specifying their necessary information or logging in via social media handles.
- Search and filter options: After enabling location preferences, users leverage the search option to browse a wide range of eateries or cuisines. To narrow down their results, filters can come in handy.
- Add to cart: Users can add different food items to their virtual cart. They can review the cart finally during checkout.
- Multiple payment options: Users can place orders seamlessly by paying via a multitude of options, including credit/debit cards, digital wallets, net banking, etc. They can opt for Cash on Delivery as well.
- Real-time tracking: Upon placing orders, users can know their status in real-time by tracking the delivery executives via in-app navigation.
- In-app chat/call: Ensure streamlined communication flow between different stakeholders by integrating the chat/call feature.
- Ratings and reviews: Users can share their experience with fellow users in the form of ratings and reviews.
Features of Service provider app:
Service providers here represent delivery drivers and restaurant owners.
- Registration and verification: Service providers register with the platform by specifying their necessary information. Besides, they upload documents for the admin’s approval.
- Availability toggle: Service providers can switch between their availability using the toggle option. They become invisible to accept/reject order requests by switching off the toggle option.
- Accept/Reject order requests: Service providers can accept or turn down order requests based on their preferences.
- Order management dashboard: UberEats Clone service providers can manage orders effortlessly via an intuitive dashboard. They can view past/ongoing/upcoming orders in a unified place, leading to better convenience.
- In-app navigation: Delivery drivers needn’t struggle to reach restaurant and customer locations. With the aid of in-app navigation, they can reach locations in a flash.
- In-app alerts: Service providers needn’t open the app time and again to know order requests. They get instant notifications on the latest order requests in the form of alerts.
- Earnings tab: Service providers can view their daily/weekly/monthly earnings under the earnings tab section.
Features of admin panel:
Similar to features for customers and service providers, it is of the utmost importance to load features into the administrator panel.
- Bird’s eye view: The admin has access to the entire activity surrounding the platform with the ‘Bird’s eye view’ feature.
- Manage transactions: The admin processes different transactions after deducting the necessary commissions.
- Manage customers: The admin resolves customer queries by reaching out to them via chat or taking necessary actions based on their feedback.
Unique Features to gain instant traction
Apart from these essential attributes, there are unique features that make your UberEats clone app stand apart.
- In-app wallet: Enable users to pay for their orders with just a few taps by integrating the e-wallet functionality.
- Multi-lingual support: Proffer users the convenience of accessing the platform in the language of their choice. This way, the app caters to a glocal (global + local) audience.
- Reorder: Users needn’t stroll past different food items or eateries once again. They can reorder from their order history with just a few taps on their smartphones.
- Favorite restaurants: Users can favorite restaurants to get instant notifications on exclusive deals or offers from such eateries.
- Real-time analytics: The admin can generate detailed reports in real-time based on numerous metrics like performance, ratings, sales, etc.
Conclusion
For an aspiring entrepreneur, there cannot be an ideal time to foray into the food delivery segment as restaurants are on the lookout for alternatives. Loading the app with trendsetting features is sure to transform your visions into a reliable product. Reach out to an expert app development company, tell them your needs, and launch a feature-packed UberEats clone into the market.
